Queue Management
From the kiosk to the counter, in real time. The customer takes a number, the display calls it, the agent serves it — and you see how long they waited and how long it took, per person and per branch.
Complete Queue Management Solution
Everything you need to deliver exceptional customer experiences
Self-service Kiosks
A touch screen where the customer picks a service and takes a number.
- Two-level Service Menu
- Ticket Printing with Your Logo
- Configurable Paper Size
Calling Displays
They announce the number and, between calls, show your content.
- Real-time Calling by Branch and Zone
- Advertising and Media Between Calls
- Weather and the Day's Exchange Rate
Agent Console
The counter, on desktop or tablet, with its queue and its station.
- Call, Serve and Recall
- Transfer Between Stations
- Desktop and Mobile App
Turn Prioritisation
Who goes first is calculated, not left to the moment.
- Priority by Waiting Time
- Priority by Queue Type
- Configurable Weights Between Both
Reports & Metrics
Real waiting and service times, per person and per branch.
- Average Waiting and Service Time
- Performance by Employee and Station
- Daily Summary by Branch
Multi-branch
Several sites and zones under the same administration.
- Independent Branches and Zones
- Consolidated Reports
- Branding and Language per Install
Industries We Serve
Trusted by organizations across various sectors
Banks & Finance
Healthcare
Government
Retail
Improve Your Customer Experience
See how our queue management system can transform your service delivery.
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