TekiumPBX
Your phone system, no loose ends. TekiumPBX replaces the phone switch, the call center software, the rating engine and the troubleshooting tools with a single web platform — on your own server or the cloud you choose, in English or Spanish.
One system for everything the business says out loud
Telephony, customer service, cost control and security on a single platform
Complete Telephony
Desk phones configure themselves the moment they are plugged in. Trunks from several providers, routes that fail over on their own, and site-to-site calls that never leave the building.
- Auto-provisioning for desk phones and softphones
- Class of service, schedules and holidays
- Ring groups, pickup, intercom and paging
An IVR You Draw
Menus, messages, schedules and transfers built by connecting boxes on a canvas. No code, and nobody else to wait for.
- Drag-and-drop flow designer
- Rehearse a flow before publishing it
- Versioned: the previous flow returns in one click
Call Center
Queues with agents, eight distribution strategies, skills-based routing, outbound campaigns and queue callbacks — supervised from a wallboard that refreshes by the second.
- Listen in, whisper, join or take the call over
- Service level, abandonment, ASA and occupancy
- Pauses with a reason and break adherence
Billing and Multi-Tenant
Cost and price per destination, prepaid and postpaid, credit limits that end the call on their own, taxes, recurring charges and PDF invoices — per tenant, per domain, per cost centre.
- Rate decks imported from the carrier's own file
- Prepaid calling cards issued in batches
- White label on three levels, with your own domain
Carrier-Grade Security
A phone system exposed to the internet gets attacked from day one, and a stolen call costs exactly what a legitimate one does. Scanners and password guessers are blocked at the network, before they reach the switch.
- SIP firewall enforced with nftables, plus a host firewall
- Fraud ceilings per tenant and per extension
- TLS and SRTP, 2FA and a full audit trail
Diagnostics That Answer
Ask the PBX what it would do with a call and why, replay the signalling of any dialog, and watch switch health live — without opening an SSH session.
- Dialplan inspector with the XML actually served
- SIP capture over HEP, searchable by dialog
- Live switch health and alerts by email
And included, at no extra cost
No per-module charges, no per-agent licenses, no surprise when the company grows
- Conference rooms with a PIN
- Voicemail transcribed to email
- Fax without a fax machine
- Browser softphone and employee portal
- Reception console
- Recording with permissions and retention
- Company contact directory
- Follow-me, forwarding and do not disturb
- DID inventory with quarantine
- Scheduled reports by email
- REST API and webhooks
- Daily backup of the whole installation
- Per-call voice quality, with an alert when it drops
- SIP tests run from the PBX itself
- Agent scoring with quality forms
Who runs TekiumPBX
One installation, from a single office to a whole customer base
Companies & Multi-Site
Carriers & Resellers
Contact Centers
Hotels, Clinics & Campuses
Shall we show you?
Book a demo with your own numbers and your own scenario. In an hour you see the whole system: calls, service, reporting and billing.
Contact Us Now